- What is the Spa On-Arrival Experience Form and why do I need to complete this?
The Spa On-Arrival Experience Form is available at the AWAY Spa reception. This form is required to confirm that you do not have any medical conditions, allergies, or pregnancy that may affect or prevent you from receiving your selected treatment. We are unable to perform any treatments without the completion of this form. The information provided will be shared only with your therapist.
- What do I wear to my appointment?
Wear something comfortable and loose fitting, it’s best to feel comfortable and warm following your treatment. Bring gym attire and footwear for the gym, and a swimsuit for the steam. Your therapist can supply you with disposable underwear for treatments if required.
- What time should we arrive at the AWAY Spa?
We recommend arriving 20 minutes prior to your treatment start time. This allows for changing and your pre-treatment Elixir shot.
- Do you offer food and drinks at the AWAY Spa?
Yes, we have our own AWAY Spa menu with a selection of snacks, shareable plates, cocktails and mocktails.
- What is your age policy?
Guests aged 18+ can receive any treatment, guests aged 16 can receive nail and facial treatments only. You must be aged 18 to access the FIT Gym, and Steam Room.